t&c / faq's
Q. What is included with your glamping sleepover party?
A. All items listed on our packages page, including delivery*, assembly, styling, collection and laundering of linen used.
*FREE Delivery within Queenstown and sorroundings.
Q. Do you provide pillows?
A. No, you will need to provide pillows for hygiene reasons.
Q. What areas do you cover?
A. We serve Queenstown and surroundings, Wanaka, Glenorchy, Kingston, Cromwell, Clyde and Alexandra. (Delivery charge applies if setup is out of Queenstown)
Q. Is a deposit required for your setups?
A. A 50% deposit is required at time of booking to secure your date. The remaining balance must need to be paid before the event.
Q. What is your Cancellation Policy?
A. For events of more than $500:
-Less than 90 days prior to the event, full refund (less 10% admin fee)
-Less than 30 days prior to the event, 50% of the total amount will be refunded.
-Less than 1 week prior to the event, no refund.
For events of up to $490:
- Less than 30 days prior to the event, full refund (less 10% admin fee)
-Less than 7 days prior to the event, 50% of the total amount will be refunded.
-Less than 3 days prior to the event, no refund.
Q. Do you need a security bond?
A. A security bond will be quoted and charged to events that include large outdoor tents which will be refunded if no damaged is made to the goods.
Q. How much space do I need for a glamping sleepover party?
A. We use single mattress with our teepees (1.90 long x .90 wide). We can arrange the teepees in many configurations to make them fit in any space. If you are unsure, please let us know the space available and we can check out how they will fit. The adult teepee is 1.50m x 1.50m and 2.00m tall. For the big bell tent we require an outdoor area of around 8-10m diameter.
Q. How many people fit in your tents?
A. The teepee tent fits a single bed and the big bell tent can fit up to 7 people (7 single beds).
Q. What bedding comes with the glamping sleepover party?
A. We use proper quality foam mattresses, fitted cotton sheets and ultra comfy soft blankets.
Q. How long does it take to set up a glamping sleepover party?
A. It depends on how many guests and tents are needed. We generally allow 1 hour to set up 5 teepees, beds and bedding plus decorations.
Q. What is the hire period for the sleepover packages?
A. Between 19-20 hours, delivery and setup around 3pm and collection and pack up around 11am.
Q. How clean is the equipment?
A. All of the The Glamping Party Company bedding is thoroughly cleaned and prepared for each party. We don't use damaged items for our slumber parties because we want everything to look amazing every time!
Q. Do you have packages for boys?
A. Yes we do, we have a couple of awesome themes for boys too.